Commercial Manager – Dundee

Full Time McGill’s Buses in Commercial Manager
  • Dundee, Dundee, Scotland, United Kingdom View on Map
  • Apply Before : 09/12/2022
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Job Description

Following our recent expansion, we’re recruiting for a Commercial Manager to join our Commercial Team based at our Xplore Dundee depot. This busy role will lead the team’s day-to-day activities and provide a reliable and punctual bus service network to our passengers.

Role
40 hours per week – Monday to Friday

 

Person Specification

  • The successful candidate must have:
  • 5 years experience in a similar or people manager role
  • Commercial acumen with the ability to assist in the development of commercial best practice
  • Knowledge of the bus industry, bus scheduling and timetabling is preferred
  • Knowledge of political and policy landscape is preferred
  • Excellent analytical and problem-solving skills
  • Excellent written and verbal communication skills with the ability to communicate at all levels across the business
  • Excellent computer skills – Microsoft Excel, Word, and Outlook packages

 

Tasks

  • Develop and maintain a network of services responding to customers’ needs
  • Identify opportunities for improvement and growth on a continual basis
  • Create effective bus timings and timetables to ensure the network can run reliably and punctually
  • Register timetables with the Office of the Traffic Commissioner
  • Identify any barriers, taking appropriate action to resolve
  • Liaise with external stakeholders to manage bus stops, roadworks and other factors that may disrupt the network, establishing appropriate diversions along with the Operations and H&S team
  • Log all roadworks and incidents for future analysis
  • Study, monitor and analyse the data of patronage, ticket sales, pricing, and competitor analysis in order to provide the business with intelligence for improvement opportunities
  • Analyse and monitor the political environment both locally and nationally, producing appropriate reports and presentations, engaging with external stakeholders, and representing the company in various forums
  • Liaise with internal departments to improve the customer journey and overall experience
  • Demonstrate flexibility in line with operational requirements

An excellent salary and benefits package is on offer and further company benefits include free bus travel for you and your spouse/partner.

Candidates wishing to apply please send a cover letter and CV to: douglas.king@mcgillsbuses.co.uk